Elaine Mills Property Management

ELAINE MILLS PROPERTY MANAGEMENT POLICY STATEMENT TO OFFER OWNERS AND TENANTS GOOD RELIABLE SERVICE WITHIN THE LEGAL REQUIREMNETS OF THE RESIDENTIAL TENANCY ACT, OPERATE AS AN EFFECTIVE RESIDENTIAL PROPERTY MANAGEMENT AGENCY WITHIN THE LEGAL REQUIREMENTS OF THE AGENTS LICENSING ACT AND WITHIN THE CODE OF ETHICS ORGANISATION VALUES Quality Service One on one Property Management Service to owners, tenants Obtain registered and reliable contractors Flexible Effective communication, written, photos, emails, in person, phone to both Owners and Tenants Reliable, honest, trustworthy Service Offered by Elaine Mills Property Management 1. Service Offered One on one Reliability, honest, trustworthy Taking time to talk to owners to discuss their Investment properties and maintenance issues and future maintenance 2. Communications By way of phone Emails, letters, fax reporting Meet clients on site when wishing to visit their investment 3. Photographs Of properties at the beginning of tenancy, at each inspection and when maintenance issues arise and end of tenancy 4. Condition Reports Detailed written property condition reports and inspections, these must be detailed to ensure owners investment is kept in good condition at all times and can be used in any discrepancy situation with tenants taking into ccount fair wear and tear ELAINE MILLS PROFILE I am the Principal of Elaine Mills Property Management, Agents License Number AL628. I obtained my Agents Representative License in 1999 and have an in-depth knowledge of Property Management. I achieved the REINT/NT News Industry Award for Property Manager of the Year in 1999. I arrived in Darwin June 1962 and attended local Darwin schools until 1968. After leaving Darwin High School, I worked in the private sector, Commonwealth Government and NT Governments. Positions held were in the areas of Customer Service. My employment commenced in Darwin, I transferring to Alice Springs after Cyclone Tracy in 1974, then Nhulunbuy Gove, Darwin, Tennant Creek and finally returned to Darwin in 1993. My husband Rob, and I own investment properties and we have a very good understanding of communications to ensure property management is handled efficiently and effectively to maximise profits and minimise losses of income for investment properties.