WHAT WE AIM TO ACHIEVE:
Our aim is simple: customer satisfaction.
We strive to ensure that every person walking into our premises leaves feeling their time was productive, and that they have been heard and understood. Whether the customer is a landlord, tenant (current or future), purchaser, investor or seller, we want people to want to do business with us.
Focusing on what we can do to "keep the customer happy", and to place ourselves at the forefront of people's minds lead us to impliment our Quality Assurance (System ISO 9001) procedures. How many other Real Estate Agents in Bathurst can lay claim to have audited procedures ensuring nothing gets forgotten, be that a simple phone call to confirm open for inspection times, a follow up e-mail, or placement of advertising?
What sets us apart from other real estate agents in Bathurst? Come in and see for yourself!
We follow the philosophy of treating our clients and customers just as we would like to be treated ourselves, and we believe in "doing the right thing, always." We have selected our staff accordingly, and know you will see our philosophy in action.
The finest compliment we can receive is a referral from our clients, and we invite you to scroll though our testimonials which attest to our professional attitude and caring approach.
We are members of the First National Real Estate Group, a co-operative of independently and locally owned and operated Real Estate Agencies who have formed the First National Real Estate Network. It is a co-operative marketing network owned by its members and is not a franchise arrangement. The network, now in its 23rd year has almost 500 member agencies throughout Australia.