The phone rings.It's a long standing client with one of his properties currently for sale with us: "I have been contacted by some other agents in the area; they say they have buyers looking for a house like mine and I should list it with them."
It has always been our aim to deliver better service and value than our competitors, providing consistently positive results to our clients whether they are buyers, sellers, tenants or landlords.
Before we could say a word, the call continues "But I told them - I have been working with Maison Real Estate for nearly 10 years since the day I bought my first investment property from them. They have always looked after me and my properties - and I know they always have my best interests at heart. Why would I even consider changing agents?"
Sharing this story around the office we all felt proud - this client has been a buyer, a seller and a landlord over a number of years with us. We have all played a role in creating the trust that he knows he can count on to look after his interests now and in the future. We realised that real estate agents have the opportunity to play a significant role in people's lives. It is our philosophy to make our clients experience a positive one.