Smart Rentals Townsville’s Principal Licensee Steven McDonald has worked in the Townsville Real Estate Industry since 2001, for many of these as a partner in one of the larger property management businesses in the region.Steven recognised that the needs of owners and tenants had also evolved and that the real estate industry itself needed to change to meet those needs.Smart Rentals Townsville was formed to break free of the conventional way of thinking and champion change within the property management industry.For too long property management has been the poor cousin within sales based agencies. For too long property managers have been doing things ‘the old way’ simply because that’s the way it’s always been done. Feedback from frustrated owners had been that their property managers provided decreasing value for what seemed like ever increasing fees.Smart Rentals Townsville is here to change industry perceptions by helping to change the system. We believe the relationship between property managers, owners and tenants should not be adversarial. We are partners whose goals should be aligned.We are committed to continual improvement, and we’re keen to hear your opinions. Please feel free to contact us at any time with your advice on how our Smart Property Managers can provide better service. We’d love to hear from you.