Sonia commenced employment with the Ross family at the tender age of 17 as a receptionist.She quickly proved her capabilities and was promoted to the role of Property Manager within a few years.She recently returned to Ross to join her husband Brendan after a long career in banking.She has successfully managed staff in previous roles, and also completed her Masters Degree in Business Administration with distinction.She brings extensive management and organisational experience along with her friendly passion and drive to meet and exceed the needs of her customers.
What does Sonia do at ROSS - As the Customer Experience Manager, Sonia provides service support to each and every client of 'Ross'.She works closely with Brendan to ensure their clients receive exceptional service delivered in a timely fashion. Together, Brendan and Sonia aim to exceed the expectations of their clients by encouraging an 'intimate business relationship' built on trust, honesty and confidence. The buck stops with Sonia, she's the girl you call on to make sure your ROSS experience is not compromised - guaranteed!!! Success Story - Meeting her amazing husband 14 years ago, and creating their super special little men Coen in 2007 & Cooper in 2012.
Bad Habit - Sonia likes to have a chat, for really really really long periods of time.She's a social creature who doesn't like to disappoint clients, friends and family. As a result, she often double or triple books herself and has to hit the ground running from one engagement to another most days. The Ross team get exhausted just watching her! What we love about Sonia - She pays us every week and approves our annual leave - that's about it. Okay, she's a really great girl who oozes passion and drive to be part of a truly successful Real Estate office.
- See more at: http://rossrealestate.com.au/staff/sonia-ross#sthash.URssbleB.dpuf